Yes, being a member is free! The only cost associated with being a member is a 3% credit card transaction fee that is applied to each session you book through our platform. We strive to make wellness and preventative health more equitable and affordable for all.
Please send a message to happiness@purejiva.com if you would like your profile to be manually deactivated from the Purejiva system.
If you are having trouble remembering your password, please select the ‘Forgot Password’ link below the member log in fields to reset your password.
If you’ve forgotten which email you signed up with, contact us at happiness@purejiva.com with your full name and our team will assist you in figuring out which email is associated with your account.
No
All credit card and bank information is stored by zzzz, our third party transaction agent. zzzz has been audited by a PCI-Certified auditor and is certified to PCI Service Provider Level 1 – the most stringent level of certification available in the payments industry.
For internal use and betterment of the Purejiva product, we track the number of bookings and types of bookings on the platform as a whole, but your personal information will never be shared with anyone outside of Purejiva. We may from time to time send you offers from partnering companies, but we hope you will find these curated offers to be a gift rather than a nuisance! You can always unsubscribe if you would like.
Purejiva is encrypted in two levels, it uses HTTPS security in the public pages and the API uses encrypted information.
You can write an email to happiness@purejiva.com and the response by the Practitioner will be shared with you ASAP keeping all the confidentiality norms in place.
Reviews can only be left once a member has seen the practitioner via Purejiva. Once you’ve seen the practitioner on Purejiva, navigate to your ‘Dashboard’ and under ‘Completed Sessions’ select the blue button ‘Rate your Experience’.
For each practitioner on Purejiva, a member of our team has done a qualitative review including their Experience, Qualification, their centers and also by references checks.
Purejiva takes your safety very seriously. While there is no way for us to guarantee that any interaction with a practitioner listed on our platform will be perfectly safe, conducting background checks is an extra layer of credibility to help you choose the right practitioner for you and your needs.
Purejiva offers practitioners the option for 2 session types:
If there is reason, you should immediately contact alert Purejiva by sending a message to happiness@purejva.com or call our helpline number. If appropriate, we will alert the practitioner credentialing boards and will remove the practitioner from Purejiva’s platform.
No. All payment for sessions via Purejiva must be entered when making booking. If a practitioner solicits money off of the platform, please let us know by emailing happiness@purejiva.com.
When you make a booking through the Purejiva platform, you pay before your session. This means that a practitioner should not ask you for extra money in-person. All payments are made online at the time the booking request is made. If a practitioner solicits money off of the platform, please let us know by emailing happiness@purejiva.com.
By accessing our website you agree to all our norms, terms and conditions those mentioned here within and also those not mentioned here within.
